Tooey ( Stuart James )

Congrats to your parents!

The Vodafone thing seems rather stupid, but unless they have a way to verify that this is your father calling all scams are possible. I have my doubts that they have such a system in place (e.g. something like the Banks have - passphrase, etc)

BTW if your father's phone isn't Dual-Band it won't work in the States I think. Also it will only work with the operator/s that has/have a contract with Vodafone UK for roaming, which might not have coverage where he is ATM. Another option is that his roaming might be disabled (but his contract still to allow for roaming). I think I had to enable my roaming and also accessing the Three UK profile page from abroad online AFAIR for "security measures".

Hope you are doing well :)

He has roaming enabled,  i can understand security for anything regaurding changes to the account or getting any information. I don't see how doing diagnostics can really cause a scam....

But hey parents will just have to be without phone contact for a week unless they get on Skype in a cafe I'm sure it will be such a hardship for them to get away from the world